Telesales & Account Management Executive

•    Join a Growing Ingredients Wholesaler Team!
•    Cheshunt Area, Hertfordshire
•    Salary up to £35,000 with OTE of up to £38,000 + benefits. Monday to Friday 0800-1700 (Flex on Fridays)

Are you a driven, results-oriented individual with a passion for sales and building strong customer relationships? Do you thrive in a fast-paced environment where you can make a real impact? If so, read on!

The Company
A leading wholesaler of high-quality ingredients, serving a diverse range of customers. They pride themselves on supplying the very best ingredients to help our customers create the products people love to eat! As they continue to expand, they are looking for a motivated, target-driven individual to join their team and play a key role in both managing and growing our client base.

The Role:
As a Telesales & Account Management Executive, you will be at the heart of our customer relationships. You’ll manage a portfolio of existing clients, while also identifying and pursuing new business opportunities. Your main responsibilities will include:
•    Building Relationships: Develop and maintain strong, long-lasting relationships with clients by understanding their needs and providing tailored solutions.
•    Sales & Account Management: Take ownership of your client accounts, identifying opportunities to upsell, cross-sell, and increase revenue while ensuring high customer satisfaction.
•    Product Knowledge: Use your expertise in our product range to advise clients on the best ingredients for their specific requirements, offering top-quality service and recommendations.
•    New Business Development: Identify and generate new business through proactive outbound calls, emails, and networking, helping to grow our customer base.
•    Exceptional Customer Service: Provide excellent customer service, ensuring timely responses to queries, processing orders, and resolving any issues swiftly to maintain high levels of client satisfaction.

Your Skills & Experience
To be successful with your application, you will need.
•    Proven Sales Experience: At least 1-2 years in telesales, account management, or business development, ideally in a B2B or wholesale setting. Experience in the food, beverage, or ingredients industry is advantageous.
•    Strong Communication Skills: You’re confident on the phone, able to build rapport easily, and can communicate effectively in both verbal and written form.
•    Target-Driven: You’re motivated by KPI’s and enjoy seeing the results of your hard work.
•    Customer-focused: You take pride in delivering exceptional service, always striving to meet client needs and exceed expectations.
•    Organised & Detail-Oriented: You’re able to manage multiple accounts efficiently, stay on top of follow-ups, and close deals with precision.

If you’re ready to take the next step in your sales career and make a real difference in a fast-paced, growing industry, I’d love to hear from you!